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ApartHotel421 is very popular with families, we do however have a minimum age restriction and all children must be at least 5 years of age.
Any bookings with guests under 4 years of age will be refused entry to the venue.
This policy is not flexible and is in place in line with our health and safety assessment regarding the safe use of balconies and our staircase.
Parking is available on a first come first serve basis and costs £10.00 per standard car park space per day.
If your car does not fit in a standard space you may have to pay for 2 spaces.
Disabled parking is available at the rear of the property on the council operated pay and display car park.
Additional parking is available at the rear of the property on the council operated pay and display car park.
Please note we are unable to reserve parking.
Your apartment will have:
Completely private apartment not shared with anyone else
Private bathroom with shower, sink and toilet
Fridge with small freezer compartment
Basic utensils for eating and cooking
Basic glasses and mugs
A kettle with starter tea and coffee pack (We would advise to bring more)
Nespresso machine (The new Vertuo type)
Cooker with grill and induction hob
Toaster
Microwave
Table with 2 or 4 chairs
TV in each living area and bedroom
USB sockets
Small ironing board and basic iron
Hairdryer
We store all lost/left property for 3 months at which point the item is donated to charity.
If you have left it in the last 3 months, we can release your property to the main booker by visiting the venue or alternatively release the item to a courier that you have sent to the venue. UPS, DHL and My Hermes are couriers who offer this service.
We will need a written request sent to us via email before we can release you item.
If you are still at the venue please speak to the reception team at our support partner Seafront419 who will assist you.
If you have left the venue please email info@aparthotel421.com, please note whereever possible please raise any issues directly at the venue where we will try our very best to help reslove them for you.
The venue has 3 steps at the main entrance and limited width doorways, all guests must be able to walk up these steps.
If you have limited mobility, we strongly suggest booking a ground floor apartment.
We provide more information on mobility on our booking page on this site with helpful information for each apartment.
If you have any questions or need any support when booking with a disability please message us and our team will assist you.
If you have booked with a booking agent such as booking.com, expedia.com, hotels.com, lastminute.com etc a cancellation fee will normally always be applicable unless you have booked a more expensive flexible booking rate.
Applicable cancellation fees are viewable on your confirmation email from your booking agent. For more information on the relevant fees please contact your booking agent directly.
If you have booked directly a charge of the first night’s stay will be charged unless it is with 28 days of your arrival at which point, we reserve the right to charge the full balance of your stay.
If you have booked direct you can change dates free of charge once as long as your arrival date is not within 14 days time, atlernatively we may be able to allow you to use your cancellation fee as credit for a future hotel stay with a credit voucher.
When booking with us via any method you are confirming that you have cancellation insurance to cover any charges, we are able to provide an invoice for your claim.
ApartHotel421 is proud to support our UK and international military allies with a 15% discount off your stay when booked direct on this website.
To receive the discount, you will require 1 military ID per apartment booked. Your must present you photographic Military ID on arrival to receive the discount.
Miliatary discount can also be used at our bar with valid ID.
To book please use discount code thankyou15 on our booking page.
If you are booking more than 5 apartments for at least 2 nights our team may be able to offer you a discount.
This is subject to availability and the dates you are wishing to book, The best option is to contact the venue via email with you dates and requirements and our team will try our best to assist.
If you are booking less than 4 apartments, we are unable to provide any discounts unless you are a corporate client.